If you’re a California resident or taxpayer, you’ve likely owed money to the Franchise Tax Board (FTB) at some point in your life. The job of the FTB is to administer the California Revenue and Taxation Code. Essentially, the FTB collects the tax money you owe to the state of California. The FTB also conducts audits to determine if a business or individual has filed their income tax return correctly.

Many California taxpayers ask how this office conducts audits. The FTB follows three steps. First, they identify potential tax issues. Second, they gather, evaluate, and document information. Third, they determine the correct tax amount owed and any penalties and interest.

When you submit your tax return, the FTB decides if the return should stand as is, or an audit should be opened to further investigate the return. The FTB typically reviews the following criteria to determine if an audit will take place:

  • Federal and state tax returns
  • Prior audit history
  • Income exclusions and deductions
  • Public information
  • Internal Revenue Service data

If the FTB selects you for an audit, you will receive a letter that explains why you were chosen and identifies the issues for which the audit is taking place. The letter also includes the name and contact information of your auditor and will ask you for the name and contact information for the individual that prepared your tax returns.

Once the audit process is complete and if the FTB determines that you do, in fact, owe taxes, you will receive a Notice of Proposed Assessment. The notice will explain what you owe and the interest that’s accrued on the taxes. If you pay the balance due within 15 days of the notice, no additional interest will be assessed. However, this does not mean that you cannot protest the audit and assessment.

Taxpayers have the right to protest, or appeal, the assessment online through MyFTB. You can also submit a written letter of protest. Your appeal must state why you are protesting and must be submitted by the “protest by” date included in your Notice of Proposed Assessment. The letter must also include your name and address, social security number or taxpayer-identification number, the amount and years you are protesting, an explanation of why you believe the FTB’s assessment is incorrect supported by documentation to that effect, a copy of the original Notice, and other pertinent contact information.

Once the FTB receives your protest letter, they will review it and make a final decision. You will then receive a Notice of Action (NOA) that documents what the FTB determined, whether to affirm, revise or withdraw the assessment.

California can be very aggressive when it comes to collecting owed money and the process is confusing for many. To avoid their collection strategies, it is important to work with an experienced tax attorney. Don’t try to navigate the FTB on your own as it may cost you more money in the long run.

Allison Soares is a partner and tax attorney at Vanst Law. It doesn’t matter the issue: audits, collections, appeals, international disclosures, grumpy people— Allison enjoys fixing problems. In addition to her legal work, she has worked in accounting and utilizes that knowledge to her advantage while handling cases involving EDD audits.

Allison Soares

Allison Soares, a renowned tax attorney, excels in representing clients before the IRS, FTB, EDD, and CDTFA. With a Bachelor of Arts in Finance from the University of Wisconsin, Milwaukee, and a transformative teaching stint in Brazil, Allison’s diverse background enriches her legal expertise. She pursued law at St. Thomas University School of Law, Miami, complementing it with an MBA in accounting and forensic accounting. Further honing her skills, she obtained a Master of Laws in Taxation from the University of San Diego School of Law. As an adjunct professor at San Diego State University, Allison imparts her knowledge in tax procedures, practice, and ethics. Her accolades include being named Best of the Bar by the San Diego Business Journal and multiple Super Lawyer recognitions. Committed to community service, she volunteers with Forever Balboa Park and Friends of Balboa Park. Allison’s authoritative contributions in tax law are showcased through her publications and speaking engagements.
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Brandessa Hale
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I can't recommend Allison enough! She helped me successfully navigate a stressful EDD audit with expertise and grace. Not only is she incredibly smart and thorough, but she's also genuinely kind—something you don’t always expect from an attorney. Her support and guidance made all the difference. If you need a tax attorney who knows her stuff and truly cares, she's the one to call!
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Robin Christiansen
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Thank you Allison for all of your help and knowledge, and your strong team And referrals. I am beyond grateful. You went above and beyond my expectations.
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Dee Thibodeau
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2024- Working with Allison has been an incredibly smooth experience both times I’ve worked with her. Her expert advice and the support she provides are outstanding, and we’ve had nothing but positive results each time. 2020- I was so impressed with her work during an EDD audit. I would HIGHLY recommend Allison to anyone going through an EDD Audit. From the very first 3 minutes of speaking with her, she was super helpful and professional, while also making me feel like I was talking to a friend, which really helped calm my anxiety. Allison was dedicated to helping us achieve the best possible outcome and was honest about all scenarios, even preparing us for the worst. We ended up with the VERY best outcome because of how she guided us through the process and made sure we had everything ready to tell our story to the auditor. If you want someone who truly listens, understands your business, and will be your biggest advocate, call Allison now! Be ready because she’s quick to respond with both calls and emails.
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Nadine Kunal
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Very thoughtful, concise, and honest advice provided. Would recommend her council to my family.
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Alex L
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We retained the services of Allison Soares for a recent IRS audit. The IRS was claiming we owed an exorbitant amount of money. After interviewing several qualified attorneys, Allison was the obvious choice. During this very stressful time for our family, we appreciated how knowledgeable and responsive she was from the very first call. Her professionalism and commitment to our case was truly impressive. She pointed out a few critical points, that another attorney may have missed, which we believe helped our case immensely. She guided us through this complicated process with great success and we could not have been happier with the outcome of the audit. We are 100% satisfied with her work and would highly recommend her to anyone seeking legal tax advice. Thank you so much Allison, we are truly grateful for all your hard work.
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Daniel Klein
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I called this office to have a tax issue clarified for me. I have never received more candid, honest, and useful information. I would highly recommend Allison Soares.
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Parisa Ansari
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Allison Soares is incredibly knowledgeable, prompt, and helpful. Her detailed expertise in tax matters made my experience exceptional. Highly recommended!
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Allen Wang
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I received an EDD audit letter for my small s-corp business. I feel nervous. Fortunately I found Allison. I talked with her on phone today about my business and my concern, she gave me very solid suggestions and confidence to handle this. She is very honest and I highly recommend her to anyone who has trouble with EDD audit!
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Elie Nader
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Allison Soares is a great tax attorney. She helped my business navigate an difficult tax situation and I am very happy with the outcome