How to Dispute a CDTFA Audit Finding

If you’re a California business owner who recently underwent a California Department of Tax and Fee Administration (CDTFA) audit, you may not be pleased with the result. The CDTFA is known for its distinctive sales tax audits and generally reviews San Francisco retailers who sell items at a retail price and the tax calculation is based on the gross receipts obtained from the retail sales. If you received an assessment that you believe is incorrect, it’s important to understand that you have options. The CDTFA offers an appeals process that allows San Francisco business owners to dispute the findings. Here are the steps to take if you plan to dispute your CDTFA audit finding.

Step 1: Review the audit findings carefully. Once you receive the audit report, take the time to read it thoroughly, preferably with an experienced sales tax attorney. The report will include detailed information about the findings, the basis for the assessment and any penalties or interest due. Be sure to take note of specific errors or discrepancies, unclear assumptions and/or documents or transactions that may have been missed related to your San Francisco business.

Step 2: Gather documentation to support your appeal. It’s important to have the correct documents in place if you are disputing a CDTFA audit finding. Possible relevant documents may include sales records, purchase invoices, contracts, exemption certificates for nontaxable sales, bank statements, and accounting records that validate reported figures.

Step 3: File a petition for reconsideration. If you intend to formally dispute the audit finding, you’ll need to file a Petition for Reconsideration with the CDTFA. I recommend you work with an experienced California sales tax attorney to help you with this petition. It must be submitted within 30 days of receiving the Notice of Determination (audit findings). The petition should include a clear statement of your intention to dispute the findings, specific reasons for disputing each issue, and a list of documents you are submitting as evidence. Be sure to act quickly on this! If you do not submit the petition within the 30-day window, your assessment will be finalized.

Step 4: Attend a pre-appeals conference if offered. After reviewing your petition, the CDTFA may invite you to a pre-appeals conference. This meeting is designed to help resolve the dispute before it proceeds further in the appeals process. During the conference, your sales tax attorney will present your arguments clearly and focus on facts that address specific errors in the CDTFA’s findings.

Step 5: Attend an appeals hearing if necessary. If the pre-appeals conference does not lead to a resolution, you have the right to an appeals hearing. This formal hearing is conducted by the Office of Tax Appeals (OTA), an independent body that reviews disputes between taxpayers and the CDTFA. I highly recommend hiring an experienced CDTFA sales tax attorney to represent you. During the hearing, you’ll have the opportunity to present your case and the OTA will issue a decision based on the evidence provided by both sides.

Step 6: Consider alternative settlement options. In some cases, pursuing an offer in compromise (OIC) or installment agreement may be more effective than a full dispute. If you are unable to pay the full amount or have limited grounds for an appeal, the settlement options allow for negotiation on the assessed amount or a payment plan. A sales tax attorney can help you evaluate whether an OIC or installment agreement is the best course of action.

CDTFA audits are not easy to navigate. Make sure to maintain detailed records and present the auditor with any information they may need about your San Francisco business. Always work with an experienced CDTFA tax attorney who can help you see your way through the audit. 

Allison Soares is a partner and tax attorney at Vanst Law LLP. It doesn’t matter the issue: audits, collections, appeals, international disclosures, grumpy people— Allison enjoys fixing problems. In addition to her legal work, she has worked in accounting and utilizes that knowledge to her advantage while handling cases involving EDD audits from San Francisco to San Diego. 

Allison Soares

Allison Soares, a renowned tax attorney, excels in representing clients before the IRS, FTB, EDD, and CDTFA. With a Bachelor of Arts in Finance from the University of Wisconsin, Milwaukee, and a transformative teaching stint in Brazil, Allison’s diverse background enriches her legal expertise. She pursued law at St. Thomas University School of Law, Miami, complementing it with an MBA in accounting and forensic accounting. Further honing her skills, she obtained a Master of Laws in Taxation from the University of San Diego School of Law. As an adjunct professor at San Diego State University, Allison imparts her knowledge in tax procedures, practice, and ethics. Her accolades include being named Best of the Bar by the San Diego Business Journal and multiple Super Lawyer recognitions. Committed to community service, she volunteers with Forever Balboa Park and Friends of Balboa Park. Allison’s authoritative contributions in tax law are showcased through her publications and speaking engagements.
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I can't recommend Allison enough! She helped me successfully navigate a stressful EDD audit with expertise and grace. Not only is she incredibly smart and thorough, but she's also genuinely kind—something you don’t always expect from an attorney. Her support and guidance made all the difference. If you need a tax attorney who knows her stuff and truly cares, she's the one to call!
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Thank you Allison for all of your help and knowledge, and your strong team And referrals. I am beyond grateful. You went above and beyond my expectations.
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2024- Working with Allison has been an incredibly smooth experience both times I’ve worked with her. Her expert advice and the support she provides are outstanding, and we’ve had nothing but positive results each time. 2020- I was so impressed with her work during an EDD audit. I would HIGHLY recommend Allison to anyone going through an EDD Audit. From the very first 3 minutes of speaking with her, she was super helpful and professional, while also making me feel like I was talking to a friend, which really helped calm my anxiety. Allison was dedicated to helping us achieve the best possible outcome and was honest about all scenarios, even preparing us for the worst. We ended up with the VERY best outcome because of how she guided us through the process and made sure we had everything ready to tell our story to the auditor. If you want someone who truly listens, understands your business, and will be your biggest advocate, call Allison now! Be ready because she’s quick to respond with both calls and emails.
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Very thoughtful, concise, and honest advice provided. Would recommend her council to my family.
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We retained the services of Allison Soares for a recent IRS audit. The IRS was claiming we owed an exorbitant amount of money. After interviewing several qualified attorneys, Allison was the obvious choice. During this very stressful time for our family, we appreciated how knowledgeable and responsive she was from the very first call. Her professionalism and commitment to our case was truly impressive. She pointed out a few critical points, that another attorney may have missed, which we believe helped our case immensely. She guided us through this complicated process with great success and we could not have been happier with the outcome of the audit. We are 100% satisfied with her work and would highly recommend her to anyone seeking legal tax advice. Thank you so much Allison, we are truly grateful for all your hard work.
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I called this office to have a tax issue clarified for me. I have never received more candid, honest, and useful information. I would highly recommend Allison Soares.
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Allison Soares is incredibly knowledgeable, prompt, and helpful. Her detailed expertise in tax matters made my experience exceptional. Highly recommended!
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I received an EDD audit letter for my small s-corp business. I feel nervous. Fortunately I found Allison. I talked with her on phone today about my business and my concern, she gave me very solid suggestions and confidence to handle this. She is very honest and I highly recommend her to anyone who has trouble with EDD audit!
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Allison Soares is a great tax attorney. She helped my business navigate an difficult tax situation and I am very happy with the outcome