Understanding the CDTFA Audit Process

When it comes to tax audits, most people’s minds immediately think about the IRS. But if you’re doing business in California, the California Department of Tax and Fee Administration (CDTFA) is the agency responsible for state sales tax and potential audits. The CDTFA generally reviews retailers who sell items at a retail price; and that tax calculation is based on the gross receipts obtained from the retail sales. If you are a California business owner, you may find yourself in a situation where you need to work with the CDTFA on a potential audit. The CDTFA works in three areas: audits, appeals and collections. Let’s look at those areas and what you need to know as a San Francisco business owner.

The CDTFA carries out its audit by employing a variety of tests and techniques, and the test is influenced by the type of business being audited. The initial test carried out by the CDTFA is an in-depth comparison of the sales recorded in the taxpayer’s records and the sales reported on the taxpayer’s sales tax return.

In addition, the CDTFA can perform a mark-up test, cash vs. credit test, use tax test, alcohol pour test, Amazon sales test, hot vs. cold, in-store and to-go test, etc. Each industry has its own set of standard tests. The CDTFA audits are very aggressive and clients are presented with a very detailed Excel summary that can be very difficult to understand. 

Many CDTFA audits are strictly routine. However, there are some red flags that may trigger the CDTFA to take a closer look at your business and start an audit. These situations include inconsistent tax reporting, including discrepancies in reported sales. High-risk industries, including restaurants, liquor stores and construction, are more commonly audited. Businesses with frequent amendments or late filings may also be red flags, as well as those with an audit history. 

The second area the CDTFA is responsible for is appeals. Once you receive the audit report, take the time to read it thoroughly, preferably with an experienced sales tax attorney. The report will include detailed information about the findings, the basis for the assessment and any penalties or interest due. Gather documentation to support your appeal and then file a petition for reconsideration. 

After reviewing your petition, the CDTFA may invite you to a pre-appeals conference, which is designed to help resolve the dispute before it proceeds further in the appeals process. If the pre-appeals conference does not lead to a resolution, you have the right to an appeals hearing. This formal hearing is conducted by the Office of Tax Appeals (OTA), an independent body that reviews disputes between taxpayers and the CDTFA. 

Finally, if the audit is not challenged, or you’ve gone through the appeals process, you will then move on to paying what is owed. Generally after your audit, you can work with the CDTFA Settlement program. The CDTFA will allow the taxpayer an option for settlement and you can settle your case with the agency’s settlement division once the petition has been filed. Many audits arising from sales tax have been amicably resolved at the CDTFA settlement division. As a business owner, you want to avoid tax liens, levies and garnishments at all costs. Working with an experienced California tax attorney can help you find the best way to settle your tax burden with the CDTFA at the end of the audit or through the settlement program.

While a CDTFA audit may sound scary, it’s a common occurrence for many California business owners. Do not try to navigate a CDTFA audit on your own. It’s always best to work with an experienced San Francisco tax attorney who can help you see your way through the process. 

Allison Soares is a partner and tax attorney at Vanst Law LLP. It doesn’t matter the issue: audits, collections, appeals, international disclosures, grumpy people— Allison enjoys fixing problems. In addition to her legal work, she has worked in accounting and utilizes that knowledge to her advantage while handling cases involving EDD audits from San Francisco to San Diego.

Allison Soares

Allison Soares, a renowned tax attorney, excels in representing clients before the IRS, FTB, EDD, and CDTFA. With a Bachelor of Arts in Finance from the University of Wisconsin, Milwaukee, and a transformative teaching stint in Brazil, Allison’s diverse background enriches her legal expertise. She pursued law at St. Thomas University School of Law, Miami, complementing it with an MBA in accounting and forensic accounting. Further honing her skills, she obtained a Master of Laws in Taxation from the University of San Diego School of Law. As an adjunct professor at San Diego State University, Allison imparts her knowledge in tax procedures, practice, and ethics. Her accolades include being named Best of the Bar by the San Diego Business Journal and multiple Super Lawyer recognitions. Committed to community service, she volunteers with Forever Balboa Park and Friends of Balboa Park. Allison’s authoritative contributions in tax law are showcased through her publications and speaking engagements.
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Brandessa Hale
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I can't recommend Allison enough! She helped me successfully navigate a stressful EDD audit with expertise and grace. Not only is she incredibly smart and thorough, but she's also genuinely kind—something you don’t always expect from an attorney. Her support and guidance made all the difference. If you need a tax attorney who knows her stuff and truly cares, she's the one to call!
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Thank you Allison for all of your help and knowledge, and your strong team And referrals. I am beyond grateful. You went above and beyond my expectations.
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2024- Working with Allison has been an incredibly smooth experience both times I’ve worked with her. Her expert advice and the support she provides are outstanding, and we’ve had nothing but positive results each time. 2020- I was so impressed with her work during an EDD audit. I would HIGHLY recommend Allison to anyone going through an EDD Audit. From the very first 3 minutes of speaking with her, she was super helpful and professional, while also making me feel like I was talking to a friend, which really helped calm my anxiety. Allison was dedicated to helping us achieve the best possible outcome and was honest about all scenarios, even preparing us for the worst. We ended up with the VERY best outcome because of how she guided us through the process and made sure we had everything ready to tell our story to the auditor. If you want someone who truly listens, understands your business, and will be your biggest advocate, call Allison now! Be ready because she’s quick to respond with both calls and emails.
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Nadine Kunal
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Very thoughtful, concise, and honest advice provided. Would recommend her council to my family.
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Alex L
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We retained the services of Allison Soares for a recent IRS audit. The IRS was claiming we owed an exorbitant amount of money. After interviewing several qualified attorneys, Allison was the obvious choice. During this very stressful time for our family, we appreciated how knowledgeable and responsive she was from the very first call. Her professionalism and commitment to our case was truly impressive. She pointed out a few critical points, that another attorney may have missed, which we believe helped our case immensely. She guided us through this complicated process with great success and we could not have been happier with the outcome of the audit. We are 100% satisfied with her work and would highly recommend her to anyone seeking legal tax advice. Thank you so much Allison, we are truly grateful for all your hard work.
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I called this office to have a tax issue clarified for me. I have never received more candid, honest, and useful information. I would highly recommend Allison Soares.
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Allison Soares is incredibly knowledgeable, prompt, and helpful. Her detailed expertise in tax matters made my experience exceptional. Highly recommended!
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Allen Wang
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I received an EDD audit letter for my small s-corp business. I feel nervous. Fortunately I found Allison. I talked with her on phone today about my business and my concern, she gave me very solid suggestions and confidence to handle this. She is very honest and I highly recommend her to anyone who has trouble with EDD audit!
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Allison Soares is a great tax attorney. She helped my business navigate an difficult tax situation and I am very happy with the outcome